Privacy

Your Privacy is Important to Us

Luxegan is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit our website and make purchases.  

Information We Collect

We may collect the following personal information:

    • Personal Information: Name, email address, shipping address, billing address, and phone number.
    • Payment Information: Credit card or debit card information (processed by our secure payment gateway).  
    • Order History: Information about your past orders.
    • Device Information: IP address, browser type, and device information.

How We Use Your Information

We use your personal information to:

    • Process and fulfill your orders.
  • Communicate with you about your orders and inquiries.  
  • Improve our website and customer experience.
  • Market our products and services.
  • Prevent fraud and protect our business.
  • We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Sharing Your Information We may share your personal information with third-party service providers who assist us in operating our business, such as: 

    • Payment processors
    • Shipping carriers
  • Marketing and analytics providers  

We will not sell or rent your personal information to third parties for their marketing purposes.

Data Security We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

 

Your Rights You have the right to:

    • Access your personal information.
    • Correct any inaccuracies in your personal information.
    • Request the deletion of your personal information.   
    • Object to the processing of your personal information. 

Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any significant changes. 

Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at info@luxegan.com

By using our website, you consent to our collection and use of your personal information as described in this Privacy Policy.